Donna Andrews - President
Donna has over 30 years of experience as a GM warranty administrator. During those years she has also consulted several GM dealers
for specific needs, including warranty schedule clean-up and training of in-house warranty administrators.
Renee Hamann - Warranty Administration and Services
Renee has 25 years of experience as a GM warranty administrator. She comes from a background of 3 generations of auto technicians:
her grandfather Jesse, her father Ronnie, and brother Jason. Ronnie was known as the best tranny tech around! Renee brings her
automotive knowledge as well as administrative skills to our team. Renee's attention to detail and accuracy in her work result in
timely claims processing along with the collection of additional claim revenues including administrative allowances and overlooked
parts, labor and materials.
Deborah Saffire-Hensen - Warranty Administration and Services
Deborah has over 30 years of experience in new vehicle claims processing. She has worked at several automobile dealerships during that time,
where she met her future husband Robert, also in the automotive field as a technician. Her expertise includes warranty administration training ,
processing and consulting.
Andrea Tarapata - Warranty Administration and Services
Warranty Adminstrator with over 35 years experience in the domestic and foreign automotive industry. Background in processing new vehicle
claims, reconciling and posting transaction summaries and maintaining warranty schedules.